The Zoo is not responsible for lost, stolen, or damaged articles.
The Lost and Found is located in the Zoo’s Front Office.
Keep in mind that you may not see every animal when you visit the Zoo. At times, they may be off exhibit due to habitat maintenance or a health check-up. Their locations within the Zoo are subject to change for various reasons without notice.
All visitors entering Zoo grounds grant permission to Seneca Park Zoo to utilize their images or any recordings for any purpose without payment.
As a non-profit organization, the Seneca Park Zoo Society does not offer refunds on admission, camps, classes, memberships, or special event ticket purchases.
ZooShop purchases are refundable when the original receipt is presented within 15 business days of the purchase date.
Seneca Park Zoo strives to create a safe and enjoyable experience for all of our visitors, as well as the animals in our care.
Respect the Zoo’s Animals
Stay on Paved, Public Pathways
Walk, Don’t Ride
Do Not Bring Pets
Service Animals Welcome
Keep the Zoo Family-friendly
Enjoy Your Lunch or Picnic
Keep Our Zoo Beautiful
Smoke Only in Designated Areas
No Alcohol during Zoo Hours
Keep Memories of Your Visit
Do Not Solicit
Anyone found not to be following the above etiquette may be asked to leave without refund and may be escorted from the Zoo. (See refund policy.)
If you see someone acting in an inappropriate manner, contact a member of the Zoo staff immediately. Thank you for your cooperation, and we hope you enjoy your Zoo visit!
For information about receiving a Zoo donation to your fundraiser, click here.